Overview

Unpaid Carers Project Delivery Manager

Project Area

North Coast (Sutherland) Service Redesign Area from Melvich in the east to Scourie on the west coast.

Aim of this Project

To create a community support network for unpaid carers, where they are supported to access the services they need, and the community has the capacity to meet that need.

Location: Project management base is the Kyle Centre, Tongue with hybrid working potential within the project area
Hours: 20 hours per week
Duration: Fixed Term initially 1 years, from 1st April 2025, with 2 further years on successful completion of year 1.
Salary: £18.50 (employed by North Coast Connection SCIO, Tongue)

This post is funded NHS Highland, Third Sector Funding, 2025/2028 Round.

Through which NHS Highland and Highland Third Sector set out the priorities below:

  • Living Well: People living with a long-term condition are supported to better take control of their own health and wellbeing and have access to activity, services and support that enables them to live well and stay well.
  • Staying Well: People living in our communities, particularly older people, are supported to live well, more independently and at home for longer. This includes supporting their physical and mental wellbeing, reducing the impact of isolation and increasing inclusion within communities, activities and service.
  • Value Well: People in Highland who act as an unpaid carer for a loved one are valued, able to collaborate in a way that recognises their experience and that they have support to help them have positive experiences and feel recognised

 

About North Coast Connection

North Coast Connection is a Scottish Charitable Incorporated Organisation running a Health and Wellbeing Hub based at the Kyle Centre in Tongue. We own and manage the Kyle Centre on behalf of the community as a venue for the activities of our organisation and as a meeting place for other community groups and partner organisations that bring benefit to our community. We have a voluntary management committee of 8 trustees and currently employ six part-time staff who are supported by a dedicated team of volunteers. Our three days per week core service (Tuesday, Thursday and Friday) provides social and health activities including the provision of a cooked lunch. We provide an adult visiting befriending service in partnership with Highland Hospice. Through our volunteer led programme we provide a wide range of activities including a Gardening Project, a Health Walking Group, Knit and Natter, a Reading Group, and an After School Club. North Coast Connection therefore functions as a community anchor organisation for our area with volunteers drawn from a wide range of different sections of our community.

 

Key Roles & Responsibilities.

Project Year One

  1. Fact finding.
    1. Collation of statistical demographic information
    2. Identification of partners and important affiliations
    3. Scoping exercise to reach out to unpaid carers
  2. Delivery phase to develop community capacity for unpaid carer support through the Personal Assistant Model.
    1. by engaging with communities to promote the Personal Assistant (PA) role as an employment option.
    2. Develop a recruitment programme to support them to take up this role, with governance and training as required.
    3. Provide ongoing PA support structure.
    4. Develop a database for PA’s creating a quality assurance structure that will not only make it easy for unpaid carers to find a PA to support them but will also provide the assurance for those needing care.

Following successful completion of project year one the funding for year 2 & 3 will be confirmed.

Personal Criteria for the post

Essentials Skills

  • Ability to identify and understand the needs of unpaid carers
  • Good listening skills
  • Advocacy and networking skills
  • The ability to interpret, analyse and present data
  • Comprehensive IT skills including the principles of website development and management
  • Excellent communication, interpersonal and team building skills
  • Researching skills and the ability to write reports
  • Knowledge and understanding of social issues and how public sector bodies work
  • A non-judgmental and positive attitude
  • Creative thinking and the ability to solve problems
  • Political, social and negotiating skills
  • Compassion and empathy for others
  • Creative thinking
  • Ability to identify and pursue sources of funding
  • A motivating approach to work to encourage others to take action
  • Ability to manage the project budgets.
  • Business development skills, the ability to work with individuals and small community companies to grow and facilitate new business opportunities that are essential for the project aims.

 

Additional Information

  • Requires driving licence and access to own vehicle
  • Travel expenses paid
  • Office space provided 
  • Flexibility to work remotely at times

For more information please contact Andrea on 07551 223083.

 

CV with a covering letter should be sent to info@northcoastconnection.org.uk

Tagged as: Community Support Network, Project Delivery Manager, Unpaid Carer Support